- Communicate effectively, strategically and persuasively on the job: and
- Convey competence, confidence and professionalism in all workplace encounters
Great on the Job teaches simple and basic strategies (“Micro Strategies”) for communicating strategically and effectively in all workplace situations—reaching out to new clients, answering questions you don’t know the answers to, inserting yourself into team processes, asking for help without sounding dumb, dropping by a senior partner’s office to introduce yourself, and more. We use a simple three-step process that includes situational analysis (case studies), micro-strategies (one-two-three step processes) and example language (words and phrases you can use ASAP) to communicate effectively in all of these situations.